General

Upgrades on Three are only available to pay monthly customers.

If you are an existing customer on a 12 month contract you may be eligible for a new handset after you have completed 11 months since your last upgrade or since you took out a new contract with Three.

If you have signed a contract for 18 months you may be eligible to upgrade your handset after you have completed 17 months of your contract. Please note that by upgrading your handset your contract will be renewed for 12 or 18 months depending on the original contract with Three.

Pricing

We offer a wide selection of phones available for upgrades on Three. Upgrade prices vary depending on your tariff and your monthly spend with Three. To find out what handsets are available to you please call our Customer Service team on 020 8202 2021 who will be able to assist you.

Special offers

Our special offers include:
Free next day delivery
Free Insurance cover for 3 months (RRP £14.99)
Free Handset protective case (RRP £4.99)
Free In-car charger (RRP £9.99)

Security

A proof of identity is required in order to process your order. You will be asked to provide one proof of ID (credit/debit card) when you speak to one of our advisors.